Privacy policy

Last updated: November 30, 2025

I. INTRODUCTION

At Cosy Spaces NZ / JKA Electrical, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your details when you shop with us.

II. INFORMATION WE COLLECT

We may collect:

  • Your name, email address, phone number, and delivery address when you place an order.
  • Payment details (processed securely through Shopify’s payment providers – we don’t store card numbers).
  • Browsing information such as cookies, IP address, and device type to improve your shopping experience.

III. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and deliver your orders.
  • Communicate with you about purchases, returns, or support.
  • Improve our website and services.
  • Comply with legal and tax obligations.

IV. SHARING YOUR INFORMATION

  • We don’t sell or trade your personal information.
  • We may share details with trusted third parties (like couriers, payment processors, or Shopify itself) to complete your order.
  • Information may be disclosed if required by New Zealand law.

V. COOKIES

Our site uses cookies to help remember your preferences and improve your browsing experience. You can disable cookies in your browser settings, but some features may not work properly.

VI. DATA SECURITY

We take reasonable steps to protect your information from loss, misuse, or unauthorized access. Shopify provides secure hosting and payment processing.

VII. YOUR RIGHTS

Under New Zealand privacy law, you have the right to:

  • Access the personal information we hold about you.
  • Request corrections if your details are inaccurate.
  • Withdraw consent for marketing communications at any time.

VIII. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

IX. CONTACT US

If you have questions about this Privacy Policy or how we handle your information, please contact us through our website:
🌐 https://cosyspaces.co.nz/contact-us